Privacy Policy

This Website collects certain Personal Data from its Users. 

Data Controller

Platone Srl | Registered office: CONTRADA MASSERIA SAN PIETRO 11450 74123 TARANTO
VAT No. IT03128250739
Data Controller's email address: platonesrltaranto@gmail.com

Types of Data collected

Among the Personal Data collected by this Website, either independently or through third parties, are: Trackers; Usage Data; number of Users; session statistics; first name; last name; phone number; email address; IP address; Data communicated while using the service; approximate location.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or through specific information notices displayed before the Data is collected.

Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically when using this Website.

Unless otherwise specified, all Data requested by this Website is mandatory. If the User refuses to provide it, this Website may be unable to provide the Service. Where this Website specifically states that certain Data is optional, Users are free not to provide such Data without affecting the availability or operation of the Service.

Users who are uncertain about which Personal Data is mandatory are encouraged to contact the Data Controller.

Any use of Cookies – or other tracking tools – by this Website or by the owners of third-party services used by this Website is intended to provide the Service requested by the User, in addition to the other purposes described in this document and in the Cookie Policy.

The User assumes responsibility for any third-party Personal Data obtained, published or shared through this Website.
 

Methods and place of processing of the collected Data

Methods of processing
The Data Controller adopts appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.

The processing is carried out using IT and/or telematic tools, with organizational methods and logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain persons involved in the operation of this Website (administrative, commercial, marketing, legal personnel, system administrators) or external parties (such as third-party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) appointed, where necessary, as Data Processors by the Data Controller. The updated list of Data Processors may always be requested from the Data Controller.
 

Place
The Data is processed at the Data Controller's operating offices and in any other locations where the parties involved in the processing are located. For further information, please contact the Data Controller.

The User's Personal Data may be transferred to a country other than the one in which the User is located. To obtain further information on the place of processing, the User may refer to the section containing details on the processing of Personal Data.
 

Retention period
Unless otherwise specified in this document, Personal Data is processed and stored for as long as required by the purpose for which it was collected and may be retained for a longer period due to legal obligations or based on the User's consent.
 

Purposes of processing the collected Data

The User's Data is collected to enable the Data Controller to provide the Service, comply with legal obligations, respond to requests or enforcement actions, protect its rights and interests (or those of Users or third parties), detect any malicious or fraudulent activity, as well as for the following purposes: Analytics, Displaying content from external platforms, Contacting the User, Contact management and message sending, Advertising, Payment management, Collection of privacy preferences,

Creation and management of this Website, Interaction with data collection platforms and other third parties, Interaction with live chat platforms, Spam and bot protection, and Hosting and backend infrastructure.

To obtain detailed information on the purposes of the processing and the Personal Data processed for each purpose, the User may refer to the section "Details on the processing of Personal Data".
 

Details on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:
 

Contacting the User

• • Contact form (this Website)
  By filling in the contact form with their Data, the User authorizes its use to respond to requests for information, quotations, or any other type of request indicated in the form header.
  Personal Data processed: last name; email address; first name; phone number.
• • Mailing list or newsletter (this Website)
  By registering for the mailing list or newsletter, the User's email address is automatically added to a contact list to which email messages containing information, including commercial and promotional information, relating to this Website may be sent. The User's email address may also be added to this list as a result of registering on this Website or after making a purchase.
  Personal Data processed: email address.

Creation and management of this Website

The main components of this Website are created and managed directly by the Data Controller using the software listed below.
 

Contact management and message sending

This type of service makes it possible to manage a database of email contacts, telephone contacts or contacts of any other type, used to communicate with the User. These services may also collect data concerning the date and time when messages are viewed by the User, as well as the User's interaction with them, such as information on clicks on links included in the messages.
 

Payment processing

Unless otherwise specified, this Website processes all payments by credit card, bank transfer or other methods through external payment service providers. In general, and unless otherwise indicated, Users are requested to provide their payment details and personal information directly to such payment service providers. This Website is not involved in the collection and processing of such information; instead, it will only receive a notification from the relevant payment service provider confirming that the payment has been completed.

PayPal (PayPal)
PayPal is a payment service provided by PayPal Inc., which allows the User to make online payments. Personal Data processed: various types of Data as specified in the service's privacy policy.

Place of processing: Please refer to PayPal's privacy policy – Privacy Policy.
 

Nexi XPay (Nexi SpA)
Nexi XPay is a payment service provided by Nexi SpA, which allows the User to make online payments. Personal Data processed: email address; various types of Data as specified in the service's privacy policy.

Place of processing: Please refer to Nexi's privacy policy – Privacy Policy.
 

Hosting and backend infrastructure

This type of service is intended to host the Data and files that enable this Website to function, allow its distribution, and provide a ready-to-use infrastructure for delivering specific features of this Website.

Some of the services listed below, if any, may operate on geographically distributed servers, making it difficult to determine the actual location where the Personal Data is stored.
 

SiteGround Hosting (SiteGround Spain S.L.)
SiteGround Hosting is a hosting service provided by SiteGround Spain S.L. Personal Data processed: Usage Data; Trackers.

Place of processing: Netherlands – Privacy Policy.
 

iubenda Accessibility Solution (iubenda srl)
iubenda Accessibility Solution is a service that helps websites comply with accessibility standards and is provided by iubenda srl.

Personal Data processed: Usage Data; Trackers. Place of processing: Italy – Privacy Policy.

Interaction with live chat platforms

This type of service allows Users to interact with live chat platforms managed by third parties directly from the pages of this Website, in order to contact and be contacted by this Website's support service. If an interaction service with live chat platforms is installed, it may collect Usage Data relating to the pages on which it is installed, even if Users do not use the service. Furthermore, live chat conversations may be recorded.
 

Tawk.to Widget (tawk.to ltd.)
The Tawk.to Widget is a service for interacting with the Tawk.to live chat platform, provided by tawk.to ltd. Personal Data processed: Data communicated while using the service; Usage Data; Trackers. Place of processing: United States – Privacy Policy.

Interaction with data collection platforms and other third parties

This type of service allows Users to interact with data collection platforms or other services directly from the pages of this Website in order to save and reuse data. If one of these services is installed, it may collect Usage Data relating to the pages where it is installed, even if Users do not use the service.

Mailchimp Widget (Intuit Inc.)
The Mailchimp widget allows interaction with the Mailchimp email address management and messaging service provided by Intuit Inc.

Personal Data processed: email address.
Place of processing: United States – Privacy Policy.
 

Spam and bot protection

This type of service analyzes the traffic of this Website, which may contain Users' Personal Data, in order to filter unwanted traffic, messages and content identified as spam, or to protect it against malicious bot activity.
 

Advertising

This type of service allows the User's Data to be used for commercial communication purposes. These communications are displayed on this Website in the form of banners and other advertising formats, also based on the User's interests. This does not mean that all Personal Data is used for this purpose. Data and conditions of use are indicated below. Some of the services listed below may use Trackers to identify the User, employ behavioral retargeting techniques, that is, display personalized advertisements based on the User's interests and behavior, or measure advertising performance. For more information, Users are encouraged to consult the privacy policies of the respective services. These types of services generally allow Users to opt out of such tracking. Users can learn how to opt out of interest-based advertising by visiting the relevant opt-out section in this document.

Direct Email Marketing (DEM) (this Website)
This Website uses the User's Data to send commercial offers relating to services and products provided by third parties or not related to the products or services provided by this Website.

Personal Data processed: email address.
 

Google Ads Conversion Tracking (Google Ireland Limited)
Google Ads Conversion Tracking is an analytics service provided by Google Ireland Limited that links data from the Google Ads advertising network with actions performed on this Website.

To learn how Google uses Data, please consult its partner policy and its Business Data page. Personal Data processed: Usage Data; Trackers.

Place of processing: Ireland – Privacy Policy.
 

Meta Ads Conversion Tracking (Meta Pixel) (Meta Platforms Ireland Limited)
Meta Ads Conversion Tracking (Meta Pixel) is an analytics service provided by Meta Platforms Ireland Limited that links data from the Meta advertising network with actions performed on this Website. The Meta Pixel tracks conversions that can be attributed to advertisements on Facebook, Instagram and the Audience Network. Personal Data processed: Usage Data; Trackers.

Place of processing: Ireland – Privacy Policy – Opt out.
 

Collection of privacy preferences

This type of service allows this Website to collect and store Users' preferences regarding the collection, use and processing of their personal information, as required by the applicable privacy legislation.
 

iubenda Privacy Controls and Cookie Solution (iubenda srl)
iubenda Privacy Controls and Cookie Solution allows the Data Controller to collect and store Users' preferences regarding the processing of personal data and, in particular, the use of Cookies and other Trackers on this Website.

Personal Data processed: IP address; Trackers. Place of processing: Italy – Privacy Policy.

Analytics

The services contained in this section enable the Data Controller to monitor and analyze traffic data and are used to track User behavior.
 

Google Analytics 4 (Google Ireland Limited)
Google Analytics is an analytics service provided by Google Ireland Limited ("Google"). Google uses the Personal Data collected to track and examine the use of this Website, prepare reports and share them with other services developed by Google. Google may use the Personal Data to contextualize and personalize advertisements within its advertising network. In Google Analytics 4, IP addresses are used at the time of collection and then deleted before the data is recorded in any data center or server. For more information, please refer to the official Google documentation.

To learn how Google uses Data, please consult its partner policy and its Business Data page. Personal Data processed: Usage Data; number of Users; session statistics; Trackers.

Place of processing: Ireland – Privacy Policy – Opt Out.
 

Displaying content from external platforms

This type of service allows content hosted on external platforms to be displayed directly from the pages of this Website and to interact with it. These services are often referred to as widgets, i.e. small elements integrated into a website or application. They provide specific information or perform a particular function and often allow user interaction. This type of service may still collect web traffic data relating to the pages where the service is installed, even when users do not use it.
 

YouTube Video Widget (Google Ireland Limited)
YouTube is a video content display service managed by Google Ireland Limited that allows this Website to integrate such content within its pages.

Personal Data processed: Usage Data; Trackers. Place of processing: Ireland – Privacy Policy.

Google Fonts (Google Ireland Limited)
Google Fonts is a font display service managed by Google Ireland Limited that allows this Website to integrate such content within its pages.

Personal Data processed: Usage Data; Trackers. Place of processing: Ireland – Privacy Policy.

Font Awesome (Fonticons, Inc. )
Font Awesome is a font display service managed by Fonticons, Inc. that allows this Website to integrate such content within its pages.

Personal Data processed: Usage Data; Trackers. Place of processing: United States – Privacy Policy.

Google Maps Widget (Google Ireland Limited)
Google Maps is a map display service managed by Google Ireland Limited that allows this Website to integrate such content within its pages.

Personal Data processed: Usage Data; Trackers. Place of processing: Ireland – Privacy Policy.

Information on how to disable interest-based advertising

In addition to any opt-out function provided by any of the services listed in this document, Users can learn more about how to disable interest-based advertising in the relevant section of the Cookie Policy.
 

Further information on the processing of Personal Data

Online sale of goods and services
The Personal Data collected is used to provide services to the User or to sell products, including payment and any delivery. Personal Data collected to complete the payment process may include credit card details, bank account information used for the bank transfer, or other payment methods provided. The payment Data collected by this Website depends on the payment system used.
 

Further information for Users

Legal basis for processing
The Data Controller processes Personal Data relating to the User if one of the following conditions applies:

• •  the User has given consent for one or more specific purposes.
• • iprocessing is necessary for the performance of a contract with the User and/or for the execution of pre-contractual measures; processing is necessary to comply with a legal obligation to which the Data Controller is subject;
• • processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Data Controller;
• • processing is necessary for the purposes of the legitimate interests pursued by the Data Controller or by third parties.
  
  In any case, Users may always request the Data Controller to clarify the specific legal basis applicable to each processing activity and, in particular, to specify whether the processing is based on law, provided for by a contract or necessary to enter into a contract.
  
  

Further information on the retention period
Unless otherwise specified in this document, Personal Data is processed and stored for the time required by the purpose for which it has been collected and may be stored for a longer period due to any legal obligations or based on the Users' consent.

Therefore:

• •  Personal Data collected for purposes related to the performance of a contract between the Data Controller and the User will be retained until such contract has been fully performed.
• •  Personal Data collected for purposes related to the legitimate interest of the Data Controller will be retained until such interest has been satisfied. The User may obtain further information regarding the legitimate interest pursued by the Data Controller in the relevant sections of this document or by contacting the Data Controller.
• •  Where processing is based on the User's consent, the Data Controller may retain Personal Data for a longer period until such consent is withdrawn. Furthermore, the Data Controller may be required to retain Personal Data for a longer period in order to comply with a legal obligation or by order of an authority.
• •  At the end of the retention period, Personal Data will be deleted. Therefore, once this period has expired, the rights of access, erasure, rectification and data portability can no longer be exercised.
  
  

User Rights under the General Data Protection Regulation (GDPR)

Users may exercise certain rights regarding the Data processed by the Data Controller. In particular, within the limits provided by law, the User has the right to:

• •  withdraw consent at any time. The User may withdraw consent to the processing of their Personal Data previously given.
• •  object to the processing of their Data. The User may object to the processing of their Data when it takes place on a legal basis other than consent.
• • access their Data. The User has the right to obtain information about the Data processed by the Data Controller, certain aspects of the processing and to receive a copy of the processed Data.
• • verify and request rectification. The User may verify the accuracy of their Data and request its update or correction.
• • obtain restriction of processing. The User may request the restriction of the processing of their Data. In such case, the Data Controller will not process the Data for any purpose other than its storage.
• • obtain the erasure or removal of their Personal Data. The User may request the deletion of their Data by the Data Controller.
• • receive their Data or have it transferred to another controller. The User has the right to receive their Data in a structured, commonly used and machine-readable format and, where technically feasible, to have it transferred without obstruction to another Data Controller.
• • lodge a complaint. The User may lodge a complaint with the competent data protection supervisory authority or take legal action.
  
  Users have the right to obtain information regarding the legal basis for the transfer of Data abroad, including transfers to any international organization governed by international law or established by two or more countries, such as the United Nations, as well as information regarding the security measures adopted by the Data Controller to protect their Data.
  
  

Details on the right to object
Where Personal Data is processed in the public interest, in the exercise of official authority vested in the Data Controller, or for the purposes of the legitimate interests pursued by the Data Controller, Users have the right to object to such processing on grounds relating to their particular situation.

Users are informed that, where their Data is processed for direct marketing purposes, they may object to such processing at any time, free of charge and without providing any justification. If Users object to processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. To find out whether the Data Controller processes Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise rights
Any requests to exercise User rights may be addressed to the Data Controller through the contact details provided in this document. The request is free of charge and the Data Controller will respond as soon as possible, in any case within one month, providing the User with all information required by law. Any rectifications, erasures or restrictions of processing will be communicated by the Data Controller to each recipient, if any, to whom the Personal Data has been transmitted, unless this proves impossible or involves a disproportionate effort. The Data Controller informs the User of such recipients if requested.

Further information on processing

Defence in legal proceedings
The User's Personal Data may be used by the Data Controller in legal proceedings or in the preparatory stages leading to possible legal action for the defence against misuse of this Website or related Services by the User.

The User declares to be aware that the Data Controller may be required to disclose the Data upon request of public authorities.

Specific privacy notices
Upon request of the User, in addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual notices regarding specific Services, or the collection and processing of Personal Data.

System logs and maintenance
For operation and maintenance purposes, this Website and any third-party services used by it may collect system logs, meaning files that record interactions and may also contain Personal Data, such as the User's IP address.
 

Information not contained in this policy

Further information regarding the processing of Personal Data may be requested at any time from the Data Controller using the contact details provided.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, where possible, on this Website, as well as, where technically and legally feasible, by sending a notification to Users through one of the contact details available. Users are therefore encouraged to check this page frequently, referring to the date of the last modification indicated at the bottom.

If the changes affect processing activities whose legal basis is consent, the Data Controller will collect the User's consent again, if necessary.

Definitions and legal references 

Personal Data (or Data)
Any information that, directly or indirectly, also in connection with any other information, including a personal identification number, allows the identification or identifiability of a natural person constitutes Personal Data.

Usage Data
Information collected automatically through this Website (including by third-party applications integrated into this Website), including: the IP addresses or domain names of the computers used by the User connecting to this Website, the URI (Uniform Resource Identifier) addresses, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful outcome, error, etc.), the country of origin, the characteristics of the browser and operating system used by the visitor, the various time-related details of the visit (for example, the time spent on each page) and details regarding the path followed within the Application, with particular reference to the sequence of pages visited, the parameters related to the User's operating system and IT environment.

User
The individual using this Website who, unless otherwise specified, coincides with the Data Subject.

Data Subject 
The natural person to whom the Personal Data refers. 

Data Processor (or Processor)
The natural or legal person, public administration or any other body that processes Personal Data on behalf of the Data Controller, as described in this privacy policy.

Data Controller (or Controller)
The natural or legal person, public authority, service or other body which, alone or jointly with others, determines the purposes and means of processing Personal Data and the tools adopted, including the security measures relating to the operation and use of this Website. Unless otherwise specified, the Data Controller is the owner of this Website.
 
This Website (or this Application)
The hardware or software tool through which Users' Personal Data is collected and processed.

Service
The service provided by this Website as defined in the relevant terms (if available) on this website/application.

European Union (or EU)
Unless otherwise specified, any reference to the European Union contained in this document is intended to include all current Member States of the European Union and the European Economic Area.

Tracking Tool
A Tracking Tool means any technology - e.g. Cookies, unique identifiers, web beacons, integrated scripts, e-tags and fingerprinting - that allows Users to be tracked, for example by collecting or storing information on the User's device.

Legal references
Unless otherwise specified, this privacy policy applies exclusively to this Website. Last modification: 1 September 2025